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Active Incident

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[US][Network] - Backbone Incident NotificationDegraded Performance

Incident Status

Degraded Performance

Components

Network Services

Locations

HIL, VIN


September 30, 2025 16:53 UTC
INVESTIGATING

We continue to experience disruptions to our network services in the Miami/Los Angeles PoP. We are continuously implementing measures to ensure improved operations, Our dedicated team is actively working to resolve the issue as a top priority. We will push updates to those who have reported impact via your Support incident as information becomes available. We are committed to restoring service quickly and appreciate your patience and understanding.

September 26, 2025 15:44 UTC
MONITORING

Our team is closely monitoring the infrastructure to ensure stability. A full review is underway, and we are committed to maintaining reliable service for all customers. For the latest information, please continue to check this status post.

September 25, 2025 21:36 UTC
INVESTIGATING

Ongoing issues are currently being investigated with the Miami point of presence.

September 25, 2025 20:21 UTC
MONITORING

We have identified an issue within our Miami point of presence which has currently been mitigated. We are currently monitoring for stability.

September 25, 2025 19:36 UTC
INVESTIGATING

We are investigating network issues on the US backbone.

Bare Metal Services




Operational

Virtual Private Services




Operational

Public Cloud Services




Operational

Private Cloud Services




Operational

Network Services




Operational

Identity, Security & Operations




Operational

OVHcloud US Website Services




Operational

Support Services




Operational

Scheduled Maintenance

Veeam Enterprise Manager UpgradePlanned Maintenance

Schedule

December 2, 2025 18:00 - 22:00 UTC

Components

Private Cloud Services

Locations

HIL, VIN

Description

We will be upgrading our Veeam Enterprise Manager. Customers should not expect any impact during this maintenance. Our Support team is available for any questions or concerns.
[DEN][Network] - Backbone Maintenance NotificationPlanned Maintenance

Schedule

December 2, 2025 23:30 - December 3, 2025 01:30 UTC

Components

Virtual Private Services, Public Cloud Services, Network Services

Locations

US-WEST-LZ-DEN-A, US-WEST-LZ-DEN

Description

Service improvement: As part of our continuous improvement policy, our teams will be doing maintenance on network equipment in the Denver POP to improve general performance. Service impact: During this scheduled maintenance, the Denver Local Zone will be operating in a state of degraded performance. This scheduled maintenance affects: Infrastructure || Backbone. Should you have any questions, contact our 24/7 Support Engineering Team by creating a support request via your OVHcloud Control Panel at support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-Contact-OVH-US-Support
[BHS8][Dedicated Servers] - Rack BHS0807B03C/BHS0807B03B/BHS0807A04A/BHS0807A03C/BHS0807A03B maintenance notification.Planned Maintenance

Schedule

December 3, 2025 06:00 - 11:00 UTC

Components

Bare Metal Services

Locations

BHS

Description

As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure. During this maintenance window, servers located in racks BHS0807B03C, BHS0807B03B, BHS0807A04A, BHS0807A03C and BHS0807A03B will experience a temporary loss of network connectivity for approximately 1 hour. We appreciate your understanding and cooperation during this maintenance.
VintHill] Network Switch Maintenance NotificationPlanned Maintenance

Schedule

December 4, 2025 01:00 - 04:00 UTC

Components

Bare Metal Services, Network Services

Locations

VIN

Description

Please be advised that the OVH US Network team will implement scheduled maintenance to upgrade the software release version on the vRack Network infrastructure at our VintHill Data Center. This software upgrade release will mitigate an existing defect. The existing defect, which has previously caused multiple unplanned outages, will be corrected to avoid future network events. During the upgrade vRack connectivity for the racks below is expected to be unavailable for 1 hour. Racks: V102B16 V102B10 V102B08 V102B04 V103A11 V103A14 V103A15 V103A12 Should you have any questions contact our 24/7 Support Engineering Team by creating a support request via your OVHcloud Control Panel at support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-Contact-OVH-US-Support
[GRA3][Dedicated Servers] - Room GRA0327A maintenance notification Planned Maintenance

Schedule

December 10, 2025 06:00 - 11:00 UTC

Components

Bare Metal Services

Locations

GRA

Description

As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure. GRA0327A05B GRA0327A07B GRA0327A07C During the maintenance window, access to the IPMI (Intelligent Platform Management Interface) will be temporarily unavailable for the racks listed below : GRA0327A05A GRA0327A06A GRA0327A06B GRA0327A06C GRA0327A07A GRA0327A05B GRA0327A07B GRA0327A07C Please note that the maintenance may take less time than expected. Thank you for your understanding.
[VA1][Public Cloud] - Registries maintenance notificationPlanned Maintenance

Schedule

December 17, 2025 09:30 - 17:30 UTC

Components

Public Cloud Services

Locations

US-EAST-VA-1

Description

As part of our continuous improvement plan, maintenance is scheduled on our Managed Private Registry. Service impact : Registries may be unavailable for 10s to 1 minute . Artifacts (Docker images, Helm chart...) pulling and pushing may be unavailable during this time. Service improvement : Following our continuous improvement policy, we are doing a maintenance on our infrastructure Thank you for your understanding.
[LIM1][Dedicated Servers] - Rack L122B01/L122B02/L122B03/L122B04/L122B05 maintenance notificationPlanned Maintenance

Schedule

January 6, 2026 05:00 - 16:00 UTC

Components

Bare Metal Services

Locations

LIM

Description

As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure. During the maintenance servers located in racks L122B01, L122B02, L122B03, L122B04 and L122B05 will experience a loss of network connectivity for 1 hour. We appreciate your understanding and cooperation during this maintenance.

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Incidents Last 7 Days

2

Maintenances Last 7 Days

7

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