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Active Incident

Updated a few seconds ago

[Public Cloud] Issue deploying new M3DB databasesPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Public Cloud Services: Cloud Instances

Locations

OVH US Services


November 18, 2024 15:51 UTC
[Identified] We have identified the cause of the issue and are working on restoring availability.

November 15, 2024 22:36 UTC
[Investigating] We are currently investigating an issue that results in new M3DB cloud databases getting stuck in a "Creating" state.

Hosted Private Cloud: Disaster Recovery




Operational

Hosted Private Cloud: Dedicated Cloud




Operational

Public Cloud Services: Cloud Instances




Partial Service Disruption

Public Cloud Services: Object Storage




Operational

Public Cloud Services: Block Storage




Operational

Public Cloud Services: Archive Storage




Operational

Servers: Dedicated Servers




Operational

OVHcloud Control Panel




Operational

Public Cloud Services: Virtual Private Servers




Operational

Public Cloud Services: Managed Kubernetes Service




Operational

Identity, Security & Operations: Key Management Service




Operational

Locations

Scheduled Maintenance

OVHcloud Service UpdatePlanned Maintenance

Schedule

November 5, 2024 18:59 - 18:59 UTC

Components

Public Cloud Services: Managed Kubernetes Service

Locations

Public Cloud Services

Description

As part of our continuous improvement plan, maintenance is scheduled for our Managed Kubernetes Service. Start time : 2024-05-06 09:00 UTC End time : 2024-05-06 17:00 UTC Service impact : None Service improvement : : This maintenance is scheduled to upgrade all clusters with a policy update configured by the customer to ALWAYS UPDATE (through the API Ovhcloud console) or to MAXIMUM SECURITY (through the Manager UI interface). Thank you for your understanding. This scheduled maintenance affects: Containers & Orchestration || Managed Kubernetes Service (US-EAST-VA-1, US-WEST-OR-1)
OVHcloud Maintenance EventPlanned Maintenance

Schedule

November 6, 2024 09:00 - 17:00 UTC

Components

Public Cloud Services: Managed Kubernetes Service

Locations

Public Cloud Services

Description

As part of our continuous improvement plan, maintenance is scheduled on our Containers & Orchestration offer. Start time : 2024-05-06 09:00 UTC End time : 2024-05-06 17:00 UTC Service impact : None Service improvement : : This maintenance is scheduled to upgrade all clusters with a policy update configured by the customer to ALWAYS UPDATE (through the API Ovhcloud console) or to MAXIMUM SECURITY (through the Manager UI interface). Thank you for your understanding. This scheduled maintenance affects: Containers & Orchestration || Managed Kubernetes Service (US-EAST-VA-1, US-WEST-OR-1)
Dedicated Cloud Minor VCSA UpgradePlanned Maintenance

Schedule

December 3, 2024 14:00 - December 18, 2024 03:00 UTC

Components

Hosted Private Cloud: Dedicated Cloud

Locations

Hosted Private Cloud

Description

Please be advised of a planned maintenance event to upgrade Dedicated Cloud environments' vCenter Server Appliances minor sub build. Affected customers will be notified via email of the pending maintenance and the maintenance start time for their respective Dedicated Cloud Environments. The infrastructure's administration interface will be unavailable while maintenance is performed. Customers are able to track the maintenance progress in their OVHCloud Control Panel, via the 'Operations' tab in the 'Hosted Private Cloud / Bare Metal Cloud' section. In this interface, you can also change the date that the maintenance is carried out, if the date provided is not convenient. Maintenance window to be closed after all environments successfully completed.
Volume-Booted Instances need Hard Reboot in US-EAST-VA-1Planned Maintenance

Schedule

December 6, 2024 04:00 - 04:30 UTC

Components

Public Cloud Services: Cloud Instances

Locations

Public Cloud Services

Description

The OVHcloud US RUN PCI team will perform scheduled maintenance that requires a hard reboot of instances at our US-EAST-VA-1 Data Center. This maintenance is part of our effort to upgrade block storage nodes from HDD to NVMe. Since these instances are volume-booted, a hard reboot is necessary to ensure IPs propagate correctly in the right cluster and prevent data corruption. Important: This maintenance will only affect specific customers who have already been notified directly. Expected Downtime: Less than 30 minutes If you have any questions, please contact our 24/7 Support Engineering Team by creating a support request via your OVHcloud Control Panel. Thank you for your understanding and cooperation.

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Maintenances Last 7 Days

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