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Active Incident

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OVHcloud Baremetal Incident NotificationService Disruption

Incident Status

Service Disruption

Components

Servers: Dedicated Servers

Locations

OVH US Services, Servers


June 7, 2020 12:51AM UTC
[Identified] OVHcloud Incident Please be advised that OVHcloud is aware of an issue affecting some servers in the following locations: H108B06 H108B04 Impacted: • At least one or more servers in racks H108B06 & H108B04 are currently noticing service disruption. Additional Information and Support: • If you experience any additional issues during this time, please follow the proper incident creation steps by creating an urgent support ticket via your Manager, steps detailed here - https://support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-Contact-OVH-US-Support.

Hosted Private Cloud: Disaster Recovery




Operational

Hosted Private Cloud: Dedicated Cloud




Operational

vCloud Air provided by OVH: Dedicated Cloud




Operational

vCloud Air provided by OVH: Disaster Recovery




Operational

vCloud Air provided by OVH: Virtual Private Cloud




Operational

Public Cloud Services: Cloud Instances




Operational

Public Cloud Services: Object Storage




Operational

Public Cloud Services: Block Storage




Operational

Public Cloud Services: Archive Storage




Operational

Servers: Dedicated Servers




Service Disruption

Customer Order Portal




Degraded Performance

Virtual Private Servers




Operational

Locations

Scheduled Maintenance

Planned maintenance May 7th 2020Planned Maintenance

Schedule

May 7, 2020 1:00AM - 3:00AM UTC

Components

Hosted Private Cloud: Dedicated Cloud, vCloud Air provided by OVH: Dedicated Cloud

Locations

Hosted Private Cloud

Description

Please be advised that OVH US has scheduled a planned maintenance event. Expected systems to be affected: - Customer panel Expected impact during the window is 5 minutes or less.
Deployment and interconnection of a new PCC network segment to the existing PCC network fabric in VintHill, VirginiaPlanned Maintenance

Schedule

June 9, 2020 12:00AM - 3:00AM UTC

Components

Hosted Private Cloud: Dedicated Cloud

Locations

Hosted Private Cloud

Description

Service Event: Please be advised that OVH US has scheduled a planned maintenance event to connect a new PCC network segment to the existing PCC network fabric in Vinthill, Virginia Service Event Window: Start: 06-08-2020 08.00.00 PM EST (06-09-2020 Midnight UTC) Estimated End: 06-08-2020 11.00.00 PM EST (06-09-2020 03.00.00 AM UTC). Reference: CHG-54291 Impact : No impact is expected
Scheduled Network Switch Maintenance Notification 6/9/2020 11PM EST Planned Maintenance

Schedule

June 10, 2020 3:00AM - 11:00AM UTC

Components

Servers: Dedicated Servers, Virtual Private Servers

Locations

OVH US Services, Servers, Network and Security

Description

Please be advised that OVH US Network team has scheduled a planned “Maintenance Window” event and will be performing switch maintenance. During the upgrade, we expect connectivity may drop intermittently, over the timeframe of 15-20 minutes at most, while the switching platform is upgraded. We are expecting approximately 15-20 minutes of down time during the maintenance. Reference: CHG-54279 Racks Affected: H109B13 H109B12 H109B11 H109B10 Impacted : We expect connectivity may drop intermittently, over the timeframe of 15-20 minutes at most, while the switching platform is upgraded.
Deployment and interconnection of a new PCC network segment to the existing PCC network fabric in Hillsboro, Oregon Planned Maintenance

Schedule

June 11, 2020 3:00AM - 5:00AM UTC

Components

Hosted Private Cloud: Dedicated Cloud

Locations

Hosted Private Cloud

Description

Service Event: Please be advised that OVH US has scheduled a planned maintenance event to connect a new PCC network segment to the existing PCC network fabric in Hillsboro, Oregon Service Event Window: Start: 06-10-2020 11.00.00 PM EST (06-11-2020 03.00.00 AM UTC) Estimated End: 06-11-2020 01.00.00 AM EST (06-11-2020 05.00.00 AM UTC) Reference: CHG-54292 Impact : No impact is expected
Scheduled Network Switch Maintenance Notification 6/10/2020 11PM EST Planned Maintenance

Schedule

June 11, 2020 3:00AM - 11:00AM UTC

Components

Servers: Dedicated Servers, Virtual Private Servers

Locations

OVH US Services, Servers, Network and Security

Description

Please be advised that OVH US Network team has scheduled a planned “Maintenance Window” event and will be performing switch maintenance. During the upgrade, we expect connectivity may drop intermittently, over the timeframe of 15-20 minutes at most, while the switching platform is upgraded. We are expecting approximately 15-20 minutes of down time during the maintenance. Reference: CHG-54280 Racks Affected: H109B09 H109B08 H109B07 H109B06 Impacted : We expect connectivity may drop intermittently, over the timeframe of 15-20 minutes at most, while the switching platform is upgraded.
Scheduled Network Switch Maintenance Notification 6/11/2020 11PM EST Planned Maintenance

Schedule

June 12, 2020 3:00AM - 11:00AM UTC

Components

Servers: Dedicated Servers, Virtual Private Servers

Locations

OVH US Services, Servers, Network and Security

Description

Please be advised that OVH US Network team has scheduled a planned “Maintenance Window” event and will be performing switch maintenance. During the upgrade, we expect connectivity may drop intermittently, over the timeframe of 15-20 minutes at most, while the switching platform is upgraded. We are expecting approximately 15-20 minutes of down time during the maintenance. Reference: CHG-54281 Racks Affected: H109B05 H109B04 H109B03 H109B02 Impacted : We expect connectivity may drop intermittently, over the timeframe of 15-20 minutes at most, while the switching platform is upgraded.
Scheduled Network Switch Maintenance Notification 6/12/2020 8PM EST Planned Maintenance

Schedule

June 13, 2020 12:00AM - 8:00AM UTC

Components

Servers: Dedicated Servers, Virtual Private Servers

Locations

OVH US Services, Servers, Network and Security

Description

Please be advised that OVH US Network team has scheduled a planned “Maintenance Window” event and will be performing switch maintenance. During the upgrade, we expect connectivity may drop intermittently, over the timeframe of 15-20 minutes at most, while the switching platform is upgraded. We are expecting approximately 15-20 minutes of down time during the maintenance. Reference: CHG-54306 Racks Affected: V115B11 Impacted : We expect connectivity may drop intermittently, over the timeframe of 15-20 minutes at most, while the switching platform is upgraded.

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