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Planned Maintenance In Progress

Updated a few seconds ago

Incident Status

Degraded Performance

Components

Servers: Dedicated Servers

Locations

OVH US Services, Servers



February 18, 2025 20:58 UTC
[Investigating] We are currently experiencing an issue that is preventing us from processing new Plesk orders with only language pack selected in other regions than US, Plesk orders may still be placed with no language pack selected through the OVHcloud US website. Our team is actively investigating the cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience as we work to restore full functionality. Further updates will be provided as we have more information via this status post.

Description

Short Description: OVH US_Vint Hill Infra_Generator_Q1_ PM's Communications Type: Info Risk: 3-moderate. Datacenter: VH Planned Start: 02-18-2025 09.00.00 AM EST (02.00.00 PM UTC) Planned End: 02-21-2025 05.00.00 PM EST (10.00.00 PM UTC) Potential impact Description: There is no expected Impact. If you notice anything please reach out to our support here: Support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support

Components

Servers: Dedicated Servers

Locations

Servers

Schedule

February 18, 2025 14:00 - February 21, 2025 22:00 UTC



February 18, 2025 14:00 UTC
[Update] Scheduled maintenance is starting.

Hosted Private Cloud: Disaster Recovery




Operational

Hosted Private Cloud: Dedicated Cloud




Operational

Public Cloud Services: Cloud Instances




Operational

Public Cloud Services: Object Storage




Operational

Public Cloud Services: Block Storage




Operational

Public Cloud Services: Archive Storage




Operational

Servers: Dedicated Servers




Degraded Performance

OVHcloud Control Panel




Operational

Public Cloud Services: Virtual Private Servers




Operational

Public Cloud Services: Managed Kubernetes Service




Operational

Identity, Security & Operations: Key Management Service




Operational

Locations

Scheduled Maintenance

Schedule

February 5, 2025 11:00 - 11:30 UTC

Components

Servers: Dedicated Servers

Locations

OVH US Services, Servers

Description

The EfiBootloaderPath will be required as an input for these templates. This change will enable customers to customize their EFI bootloader path, if you have any questions or need further clarification, please contact Support.

Schedule

February 20, 2025 01:00 - 09:00 UTC

Components

Hosted Private Cloud: Disaster Recovery, Public Cloud Services: Cloud Instances, Public Cloud Services: Virtual Private Servers

Locations

Public Cloud Services, Hosted Private Cloud

Description

Please be advised that The OVHcloud US Network team will implement a scheduled maintenance to upgrade the software release version on the Public Cloud Network infrastructure at our VintHill Data Center. This software upgrade release will mitigate an existing defect. The existing defect, which has previously caused multiple unplanned outages, will be corrected to avoid future network events. During the maintenance, no impact is expected to customers as there is network redundancy is in place. Should you have any questions contact our 24/7 Support Engineering Team by creating a support request via your OVHcloud Control Panel at support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-Contact-OVH-US-Support

Schedule

February 21, 2025 01:00 - 06:00 UTC

Components

Servers: Dedicated Servers

Locations

OVH US Services, Servers

Description

Please be advised that the OVH US Network team will implement scheduled maintenance to upgrade the software release version on the Bare Metal Network infrastructure at our Vint Hill Data Center. This software upgrade release will mitigate an existing defect. The existing defect, which has previously caused multiple unplanned outages, will be corrected to avoid future network events. During the upgrade, no impact is expected for the customers
Veeam MaintenancePlanned Maintenance

Schedule

February 25, 2025 15:00 - March 1, 2025 04:00 UTC

Components

Hosted Private Cloud: Dedicated Cloud

Locations

Hosted Private Cloud

Description

We will be upgrading our Veeam managed proxies. Customers should not expect any impact during this maintenance. Our Support team is available for any questions or concerns.

Schedule

February 27, 2025 04:00 - 07:00 UTC

Components

Public Cloud Services: Cloud Instances, Public Cloud Services: Object Storage, Public Cloud Services: Block Storage, Public Cloud Services: Virtual Private Servers

Locations

Public Cloud Services

Description

Please be advised that The OVHcloud US Network team will implement a scheduled maintenance to upgrade the software release version on the Public Cloud Network infrastructure at our Hillsboro Data Center. This software upgrade release will mitigate an existing defect. The existing defect, which has previously caused multiple unplanned outages, will be corrected to avoid future network events. During the maintenance, no impact is expected to customers as there is network redundancy is in place. Should you have any questions contact our 24/7 Support Engineering Team by creating a support request via your OVHcloud Control Panel at support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-Contact-OVH-US-Support

Schedule

March 11, 2025 08:00 - March 12, 2025 17:00 UTC

Components

Public Cloud Services: Managed Kubernetes Service

Locations

Public Cloud Services

Description

Service impact : No impact except for apps that do not support the new version. Service improvement : As Kubernetes 1.27 comes to the end of its life, we will be migrating to the next version (1.28). To anticipate any changes in the Kubernetes 1.28 API towards more recent versions, we recommend that you consult the official documentation at https://github.com/kubernetes/kubernetes/blob/master/CHANGELOG/CHANGELOG-1.28.md#deprecation This scheduled maintenance affects: Containers & Orchestration || Managed Kubernetes Service (US-EAST-VA-1, US-WEST-OR-1). Should you have any questions, contact our 24/7 Support Engineering Team by creating a support request via your OVHcloud Control Panel at support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-Contact-OVH-US-Support
Veeam Managed UpgradePlanned Maintenance

Schedule

March 11, 2025 14:00 - March 19, 2025 03:00 UTC

Components

Hosted Private Cloud: Dedicated Cloud

Locations

Hosted Private Cloud

Description

We will be upgrading our Veeam Managed Solution to 12.3. Customers should not expect any impact during this maintenance. Our Support team is available for any questions or concerns.

Schedule

April 20, 2025 11:00 - 19:00 UTC

Components

Servers: Dedicated Servers

Locations

OVH US Services, Servers

Description

The new "rescue12-customer" image has replaced the old "rescue-customer" image and will be deprecated on 4/20/2025. The new Debian-12-based customer rescue is currently available for all customers to use.

3

Incidents Last 7 Days

1

Maintenances Last 7 Days

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