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System Status Page

Active Incident

Updated a few seconds ago

Reseller (EU/CA) OS Installs Unavailable via Manager in the USPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Servers: Dedicated Servers

Locations

OVH US Services


May 17, 2022 8:07PM UTC
[Identified] The OVH API /dedicated/server/{serviceName}/install/start endpoint does allow these customers to perform installations.

May 17, 2022 7:54PM UTC
[Identified] Customers with hosts in the EU and CA are having issues when installing an OS via the Manager UI.

Hosted Private Cloud: Disaster Recovery




Operational

Hosted Private Cloud: Dedicated Cloud




Operational

Public Cloud Services: Cloud Instances




Operational

Public Cloud Services: Object Storage




Operational

Public Cloud Services: Block Storage




Operational

Public Cloud Services: Archive Storage




Operational

Servers: Dedicated Servers




Partial Service Disruption

Customer Order Portal




Operational

Public Cloud Services: Virtual Private Servers




Operational

Public Cloud Services: Managed Kubernetes Service




Operational

Locations

Scheduled Maintenance

Rack maintenance for V115B17 - Vint Hill Datacenter Planned Maintenance

Schedule

May 18, 2022 12:00PM - 10:00PM UTC

Components

Servers: Dedicated Servers

Locations

Servers

Description

Change number: ServiceNow CHG-56454 Short description: V115B17 cooling maintenance Type: Urgent Risk: 4 - Low Datacenter: VH Planned start: 05-18-2022 08:00:00 EDT Planned end: 05-18-2022 18:00:00 EDT Potential impact: Servers, Rack cooling Potential impact Description: There is no expected impact, however if you notice anything please reach out to our support here: https://support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-Contact-OVHcloud-US-Support Sincerely, Your OVH US team
Scheduled Network Switch Maintenance Notification 5/23/2022 8PM ESTPlanned Maintenance

Schedule

May 24, 2022 12:00AM - 4:00AM UTC

Components

Hosted Private Cloud: Disaster Recovery, Hosted Private Cloud: Dedicated Cloud

Locations

Hosted Private Cloud

Description

Please be advised that the OVH US Network team has scheduled a planned "Maintenance Window" event and will be performing switch maintenance. No customer impact is expected. Reference: CHG-56490 Racks Affected: All VIN1C and HIL1C PCC racks
OVH Cloud Maintenance Event VPS Planned Maintenance

Schedule

May 24, 2022 8:00AM - May 25, 2022 8:00AM UTC

Components

Public Cloud Services: Virtual Private Servers

Locations

OVH US Services, Public Cloud Services

Description

We will be performing a system update in our VA-2 region (VPS Only) - during this time, customers will be unable to manage their VPS but will not experience downtime of the instances.
Scheduled Network Switch Maintenance Notification 5/25/2022 08:00 PM PT Planned Maintenance

Schedule

May 26, 2022 3:00AM - 5:00AM UTC

Components

Servers: Dedicated Servers

Locations

OVH US Services, Servers

Description

Please be advised that The OVHcloud US Network Operations team will implement scheduled maintenance to upgrade the software release version on the Bare Metal Network infrastructure at our Hillsboro Data Center. This software upgrade release will mitigate an existing defect. The existing defect, which has previously caused multiple unplanned outages, will be corrected to avoid future network events. During the upgrade, we expect there will be no customer impact. Racks affected: H108A02 H108A03 H108A09 H108B01 H108B02 H108B03 H108B04 H108B05 H108B10 H108B11 H108B12 H108B13 H108B14 H113A01 H113A02 H113A03 H113A05 H113A07 H113A08 H113A09 H113A10 H113A13 Reference: CHG-56481
Monthly Gen Run Maintenance TestPlanned Maintenance

Schedule

May 26, 2022 5:00PM - 7:00PM UTC

Components

Hosted Private Cloud: Disaster Recovery, Hosted Private Cloud: Dedicated Cloud, Public Cloud Services: Cloud Instances, Public Cloud Services: Object Storage, Public Cloud Services: Block Storage, Public Cloud Services: Archive Storage, Servers: Dedicated Servers, Customer Order Portal, Public Cloud Services: Virtual Private Servers, Public Cloud Services: Managed Kubernetes Service

Locations

OVH US Services, Servers, Public Cloud Services, Hosted Private Cloud

Description

During the below maintenance window each backup generator at the Hillsboro data center will be run in succession. No impact is expected to any systems.
Scheduled Network Switch Maintenance Notification 5/26/2022 08:00 PM PT Planned Maintenance

Schedule

May 27, 2022 3:00AM - 5:00AM UTC

Components

Servers: Dedicated Servers

Locations

OVH US Services, Servers

Description

Please be advised that The OVHcloud US Network Operations team will implement scheduled maintenance to upgrade the software release version on the Bare Metal Network infrastructure at our Hillsboro Data Center. This software upgrade release will mitigate an existing defect. The existing defect, which has previously caused multiple unplanned outages, will be corrected to avoid future network events. We expect to have it completed in less than 1 hour. During the upgrade, your public and private network will be unavailable. Racks affected: H113A11 Reference: CHG-56480
Scheduled Network Switch Maintenance Notification 5/26/2022 08:00 PM PT Planned Maintenance

Schedule

May 27, 2022 3:00AM - 6:00AM UTC

Components

Servers: Dedicated Servers

Locations

OVH US Services, Servers

Description

Please be advised that The OVHcloud US Network Operations team will implement scheduled maintenance to upgrade the software release version on the Bare Metal Network infrastructure at our Hillsboro Data Center. This software upgrade release will mitigate an existing defect. The existing defect, which has previously caused multiple unplanned outages, will be corrected to avoid future network events. During the upgrade, we expect there will be no customer impact. Racks affected: H110B08 H110B09 Reference: CHG-56488
Scheduled Network Switch Maintenance Notification 6/02/2022 08:00 PM ETPlanned Maintenance

Schedule

June 3, 2022 12:00AM - 5:00AM UTC

Components

Hosted Private Cloud: Disaster Recovery, Hosted Private Cloud: Dedicated Cloud

Locations

Hosted Private Cloud

Description

Please be advised that the OVHcloud US Network Operations team will implement scheduled maintenance to optimize traffic distribution within the PCC environment in both the Vint Hill and Hillsboro datacenters. The devices involved in this change are redundant, so no customer impact is expected. Reference: CHG-56517 Racks Affected: All VIN1C and HIL1C PCC racks
Planned Maintenance Event- OVH US - Hillsboro, ORPlanned Maintenance

Schedule

June 13, 2022 3:00PM - June 15, 2022 11:30PM UTC

Components

Hosted Private Cloud: Disaster Recovery, Hosted Private Cloud: Dedicated Cloud, Public Cloud Services: Cloud Instances, Public Cloud Services: Object Storage, Public Cloud Services: Block Storage, Public Cloud Services: Archive Storage, Servers: Dedicated Servers, Customer Order Portal, Public Cloud Services: Virtual Private Servers, Public Cloud Services: Managed Kubernetes Service

Locations

OVH US Services, Servers, Public Cloud Services, Hosted Private Cloud

Description

Impacted: Data center power redundancy is reduced during this time. Brief loss of IPMI connectivity expected on some environments. Not Impacted: No server outages are expected.
Planned MV gear Maintenance event- OVH US - Hillsboro, ORPlanned Maintenance

Schedule

June 20, 2022 3:00PM - June 22, 2022 11:00PM UTC

Components

Hosted Private Cloud: Disaster Recovery, Hosted Private Cloud: Dedicated Cloud, Public Cloud Services: Cloud Instances, Public Cloud Services: Object Storage, Public Cloud Services: Block Storage, Public Cloud Services: Archive Storage, Servers: Dedicated Servers, Customer Order Portal, Public Cloud Services: Virtual Private Servers, Public Cloud Services: Managed Kubernetes Service

Locations

OVH US Services, Servers, Public Cloud Services, Hosted Private Cloud

Description

Data center power redundancy is reduced during this time. Brief loss of IPMI connectivity expected on some environments. Not Impacted: No server outages are expected.
3 year switchgear maintenance (MV gear) -- Vint HillPlanned Maintenance

Schedule

October 3, 2022 12:00PM - 9:00PM UTC

Components

Hosted Private Cloud: Disaster Recovery, Hosted Private Cloud: Dedicated Cloud, Public Cloud Services: Cloud Instances, Public Cloud Services: Object Storage, Public Cloud Services: Block Storage, Public Cloud Services: Archive Storage, Servers: Dedicated Servers, Customer Order Portal, Public Cloud Services: Virtual Private Servers, Public Cloud Services: Managed Kubernetes Service

Locations

OVH US Services, Servers, Public Cloud Services, Hosted Private Cloud

Description

We will be performing switchgear maintenance during the week of March 14, 2022. The datacenter will operate on generators during the duration of the change.

3

Incidents Last 7 Days

1

Maintenances Last 7 Days

11

Upcoming Maintenances