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Planned Maintenance In Progress

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Order Checkout ErrorOperational

Incident Status

Operational

Components

OVHcloud Control Panel

Locations

OVH US Services


March 14, 2025 20:08 UTC
[Monitoring] Issue was identified and has been resolved. Teams will continue to monitor to ensure everything remains stable.

March 14, 2025 19:24 UTC
[Investigating] During order checkout, customers are reporting the following error. Oops, there was an error. Internal server error Engineering teams are investigating the issue.
vRack Installation Order ErrorDegraded Performance

Incident Status

Degraded Performance

Components

OVHcloud Control Panel

Locations

OVH US Services


March 4, 2025 19:39 UTC
[Identified] While ordering a new vRack, customers will encounter an error during payment. [409 ]: "payment already exists" US.manager-Request-ID vRacks do not create a charge for the customer and the order completes despite the error. We are currently working on resolving this issue.
[GLOBAL][Object Storage] - Amazon S3 SDK compatibility inconsistencies with Object Storage Standard/High PerformanceOperational

Incident Status

Operational

Components

Public Cloud Services: Object Storage

Locations

OVH US Services, Public Cloud Services


March 12, 2025 16:49 UTC
[Investigating] Our teams are still working on fix. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

March 3, 2025 18:13 UTC
[Identified] We have determined the origin of the incident affecting our Object Storage S3 offer. Here are some supplementary details : Start time : 02/028/2025 00:00 UTC Impacted Service(s) : Object Storage S3 Customers Impact : Requests to our Object Storage endpoint could return the error "InvalidArgument", on different Object operations. Root Cause : Following a recent AWS SDK upgrade, this issue is due to a new checksum enforcement in those SDKs. Unsupported headers are: - x-amz-content-sha256 with value STREAMING-UNSIGNED-PAYLOAD-TRAILER - x-amz-sdk-checksum-algorithm with value CRC32 Workaround : A workaround is to downgrade the version, until the feature is implemented on our side. Max supported versions: - boto3 1.35.99 - legacy aws cli 1.36.40 - aws cli 2.22.35 - aws-sdk-go 1.72.3 - aws-sdk-java 2.29.52 - aws-sdk-js-v3 3.726.1 - aws-sdk-net 3.7.962.0 - aws-sdk-php 3.336.15 - aws-sdk-ruby 1.177.0 Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
VMSA-2025-0004 Broadcom CVE - Emergency Patch for ESXi HostsPlanned Maintenance

Description

As part of our Security Management processes, OVHcloud US Hosted Private Cloud teams have been reviewing the latest VMware by Broadcom vulnerability that was published on Tuesday 2025-03-04. Permanent mitigation for these vectors: OVHcloud US is planning an emergency upgrade campaign starting from Monday 2025-03-10, to the fixed version 7.0u3s for ESXi hosts. Note: If your PCC is qualified for a vCSA major upgrade, then the vCSA major maintenance will go in first and will be followed by the ESXi host maintenance, which will mitigate the CVE patch. Broadcom CVE Link : https://support.broadcom.com/web/ecx/support-content-notification/-/external/content/SecurityAdvisories/0/25390

Components

Hosted Private Cloud: Dedicated Cloud

Locations

Hosted Private Cloud

Schedule

March 10, 2025 13:00 - March 21, 2025 01:00 UTC


March 10, 2025 13:00 UTC
[Update] Scheduled maintenance is starting.
Veeam Managed UpgradePlanned Maintenance

Description

We will be upgrading our Veeam Managed Solution to 12.3. Customers should not expect any impact during this maintenance. Our Support team is available for any questions or concerns.

Components

Hosted Private Cloud: Dedicated Cloud

Locations

Hosted Private Cloud

Schedule

March 11, 2025 14:00 - March 19, 2025 03:00 UTC


March 11, 2025 14:00 UTC
[Update] Scheduled maintenance is starting.

Hosted Private Cloud: Disaster Recovery




Operational

Hosted Private Cloud: Dedicated Cloud




Planned Maintenance

Public Cloud Services: Cloud Instances




Operational

Public Cloud Services: Object Storage




Operational

Public Cloud Services: Block Storage




Operational

Public Cloud Services: Archive Storage




Operational

Servers: Dedicated Servers




Operational

OVHcloud Control Panel




Operational

Public Cloud Services: Virtual Private Servers




Operational

Public Cloud Services: Managed Kubernetes Service




Operational

Identity, Security & Operations: Key Management Service




Operational

Locations

Scheduled Maintenance

Migrate the *api.us.ovhcloud.com* servicePlanned Maintenance

Schedule

March 25, 2025 09:00 - 10:00 UTC

Components

Hosted Private Cloud: Disaster Recovery, Hosted Private Cloud: Dedicated Cloud, Public Cloud Services: Cloud Instances, Public Cloud Services: Object Storage, Public Cloud Services: Block Storage, Public Cloud Services: Archive Storage, Servers: Dedicated Servers, OVHcloud Control Panel, Public Cloud Services: Virtual Private Servers, Public Cloud Services: Managed Kubernetes Service, Identity, Security & Operations: Key Management Service

Locations

OVH US Services, Servers, Public Cloud Services, Hosted Private Cloud

Description

We would like to inform you that we will be migrating api.us.ovhcloud.com to IPLB on March 25th, 2025. This change is part of our ongoing efforts to migrate our core infrastructure from Beauharnois to Vint Hill. What does this mean for you? During the migration, we will be configuring the IPLB system and migrating the existing API endpoints. We will have no impact on this change. Important: Please note that this migration will result in changes to IP addresses. We recommend that you update your configurations to use the new IP addresses to avoid any disruptions. api.us.ovhcloud.com : Old - 147.135.0.107 & New - 51.81.0.207 api.ovh.us : Old - 147.135.0.98 & New - 147.135.182.237
[VintHill] Scheduled Network Switch Maintenance Notification 03/26/2025 08:00 PM ESTPlanned Maintenance

Schedule

March 27, 2025 00:00 - 03:00 UTC

Components

Servers: Dedicated Servers

Locations

OVH US Services, Servers

Description

Please be advised that The OVHcloud US Network team will implement a scheduled maintenance on a switch hosting bare metal dedicated servers at our VintHill Data Center. We've detected a hardware failure in this switch requiring a reboot to avoid any future service interruptions. During the maintenance, your network services will be interrupted for about 30 to 60 minutes. Affected rack(s): VIN0120A01A VIN0120A01B Should you have any questions contact our 24/7 Support Engineering Team by creating a support request via your OVHcloud Control Panel at support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-Contact-OVH-US-Support
[Vinthill] Network Switch Maintenance Notification 03/26/2025 8PM ET Planned Maintenance

Schedule

March 27, 2025 00:00 - 03:00 UTC

Components

Servers: Dedicated Servers

Locations

Servers

Description

Please be advised that The OVHcloud US Network Operations team will implement scheduled maintenance to upgrade the software release version on the Bare Metal Network infrastructure at our Vinthill Data Center. This software upgrade release will mitigate an existing defect. The existing defect, which has previously caused multiple unplanned outages, will be corrected to avoid future network events. During the upgrade, we expect there will be 30 minutes of intermittent loss of vRack (private network) connectivity. Racks affected: V102B16 V102B10 V102B08 V102B04 V103A11 V103A14 V103A15 V103A12 Should you have any questions contact our 24/7 Support Engineering Team by creating a support request via your OVHcloud Control Panel at support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-Contact-OVH-US-Support
[Hillsboro] Network Switch Maintenance Notification 03/26/2025 8PM PTPlanned Maintenance

Schedule

March 27, 2025 03:00 - 06:00 UTC

Components

Servers: Dedicated Servers

Locations

Servers

Description

Please be advised that The OVHcloud US Network Operations team will implement scheduled maintenance to upgrade the software release version on the Bare Metal Network infrastructure at our Hillsboro Data Center. This software upgrade release will mitigate an existing defect. The existing defect, which has previously caused multiple unplanned outages, will be corrected to avoid future network events. During the upgrade, we expect there will be 30 minutes of intermittent loss of vRack (private network) connectivity. Racks affected: H108A01 H108A02 H108A03 H111A06 H108A09 Should you have any questions contact our 24/7 Support Engineering Team by creating a support request via your OVHcloud Control Panel at support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-Contact-OVH-US-Support
[Hillsboro] Network Switch Maintenance Notification 04/01/2025 08.00.00 PM PDTPlanned Maintenance

Schedule

April 2, 2025 03:00 - 08:00 UTC

Components

Servers: Dedicated Servers

Locations

OVH US Services, Servers

Description

Please be advised that the OVH US Network team will implement scheduled maintenance to upgrade the software release version on the Bare Metal Network infrastructure at our Hillsboro Data Center. This maintenance will improve routing scenarios for applicable infrastructure at the data center level. During the upgrade, no impact is expected for the customers. Should you have any questions contact our 24/7 Support Engineering Team by creating a support request via your OVHcloud Control Panel at support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-Contact-OVH-US-Support
[Public Cloud] Managed Private Registry UpgradePlanned Maintenance

Schedule

April 16, 2025 08:00 - 16:00 UTC

Components

Public Cloud Services: Managed Kubernetes Service

Locations

Public Cloud Services

Description

As part of our continuous improvement plan, an upgrade is scheduled on our Managed Private Registry. The update to Harbor version 2.10 will put the service in read-only mode (only "Pull" operations will be allowed) for approximately 1 to 2 minutes.
"rescue-customer" image to be deprecatedPlanned Maintenance

Schedule

April 20, 2025 11:00 - 19:00 UTC

Components

Servers: Dedicated Servers

Locations

OVH US Services, Servers

Description

The new "rescue12-customer" image has replaced the old "rescue-customer" image and will be deprecated on 4/20/2025. The new Debian-12-based customer rescue is currently available for all customers to use.

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Maintenances Last 7 Days

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