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Active Incident

Updated a few seconds ago

Two AC units in One Power Room Failed in Hillsboro DCOperational

Incident Status

Operational

Components

Hosted Private Cloud: Disaster Recovery, Hosted Private Cloud: Dedicated Cloud, vCloud Air provided by OVH: Dedicated Cloud, vCloud Air provided by OVH: Disaster Recovery, vCloud Air provided by OVH: Virtual Private Cloud, Public Cloud Services: Cloud Instances, Public Cloud Services: Object Storage, Public Cloud Services: Block Storage, Public Cloud Services: Archive Storage, Servers: Dedicated Servers, Customer Order Portal

Locations

Hosted Private Cloud, OVH US Services, Public Cloud Services, Servers


October 3, 2019 3:02PM UTC
[Identified] Condenser unit removed, coil replaced and charged. Under observation to ensure no leaks remain.

September 25, 2019 9:49PM UTC
[Identified] Crane canceled due to scheduling conflict. No action taken today. Re-coordinating ongoing.

September 24, 2019 11:56PM UTC
[Identified] Crane for removal of AC condenser coordinated. Planned removal tomorrow, 9/25/19, at 1330 Pacific time. No impact on electrical cooling has been noticed, or is expected.

July 24, 2019 3:15PM UTC
[Identified] Replacement part has been ordered. Temperatures remain unaffected.

July 21, 2019 4:32AM UTC
[Identified] Two AC units in one of the power rooms have failed. The room contains two more units, and has maintained normal operating temperatures. The fault has been identified. Plans for repairs ongoing.

Hosted Private Cloud: Disaster Recovery




Operational

Hosted Private Cloud: Dedicated Cloud




Operational

vCloud Air provided by OVH: Dedicated Cloud




Operational

vCloud Air provided by OVH: Disaster Recovery




Operational

vCloud Air provided by OVH: Virtual Private Cloud




Operational

Public Cloud Services: Cloud Instances




Operational

Public Cloud Services: Object Storage




Operational

Public Cloud Services: Block Storage




Operational

Public Cloud Services: Archive Storage




Operational

Servers: Dedicated Servers




Operational

Customer Order Portal




Operational

Locations

Scheduled Maintenance

Generator Maintenance - Vint Hill Data CenterPlanned Maintenance

Schedule

November 19, 2019 1:00PM - 10:00PM UTC

Components

Hosted Private Cloud: Disaster Recovery, Hosted Private Cloud: Dedicated Cloud, vCloud Air provided by OVH: Dedicated Cloud, vCloud Air provided by OVH: Disaster Recovery, Public Cloud Services: Cloud Instances, Public Cloud Services: Object Storage, Public Cloud Services: Block Storage, Public Cloud Services: Archive Storage, Servers: Dedicated Servers

Locations

Hosted Private Cloud, Public Cloud Services, Servers

Description

Please be advised that OVH US has scheduled a planned maintenance event, which will affect the following Data Center(s): OVH US - Vint Hill, VA OVH US Service Event Window: Start: 11-19-2019 01:00 PM UTC End: 11-19-2019 10:00 PM UTC Reference: CHG-53878 Impacted: Data center UPS power redundancy is reduced during this time. Not Impacted: No customer outages are expected. - Your OVH US Team Need Support? Click here https://ovh.us/support
Generator Maintenance - Vint Hill Data CenterPlanned Maintenance

Schedule

November 20, 2019 1:00PM - 10:00PM UTC

Components

Hosted Private Cloud: Disaster Recovery, Hosted Private Cloud: Dedicated Cloud, vCloud Air provided by OVH: Dedicated Cloud, vCloud Air provided by OVH: Disaster Recovery, vCloud Air provided by OVH: Virtual Private Cloud, Public Cloud Services: Cloud Instances, Public Cloud Services: Object Storage, Public Cloud Services: Block Storage, Public Cloud Services: Archive Storage, Servers: Dedicated Servers

Locations

Hosted Private Cloud, Public Cloud Services, Servers

Description

Please be advised that OVH US has scheduled a planned maintenance event, which will affect the following Data Center(s): OVH US - Vint Hill, VA OVH US Service Event Window: Start: 11-20-2019 01:00 PM UTC End: 11-20-2019 10:00 PM UTC Reference: CHG-53879 Impacted: Data center UPS power redundancy is reduced during this time. Not Impacted: No customer outages are expected. - Your OVH US Team Need Support? Click here https://ovh.us/support
Yearly Generator Maintenance and Load Testing - Hillsboro Data Center Planned Maintenance

Schedule

November 20, 2019 2:00PM - November 22, 2019 2:00AM UTC

Components

Hosted Private Cloud: Disaster Recovery, Hosted Private Cloud: Dedicated Cloud, vCloud Air provided by OVH: Dedicated Cloud, vCloud Air provided by OVH: Disaster Recovery, vCloud Air provided by OVH: Virtual Private Cloud, Public Cloud Services: Cloud Instances, Public Cloud Services: Object Storage, Public Cloud Services: Block Storage, Public Cloud Services: Archive Storage, Servers: Dedicated Servers, Customer Order Portal

Locations

Hosted Private Cloud, OVH US Services, Public Cloud Services, Servers

Description

During this service, one generator at a time will be disabled for yearly maintenance. No impact is expected.

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Maintenances Last 7 Days

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