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Planned Maintenance In Progress

Updated a few seconds ago

Incident Status

Degraded Performance

Components

Servers: Dedicated Servers

Locations

Servers



June 18, 2024 15:50 UTC
[Monitoring] Development teams are working to implement an improvement to allow customers to set and use these keys through the UI.

June 5, 2024 21:42 UTC
[Monitoring] More information on how to add a default rescue SSH key to your server can be found in this article: https://support.us.ovhcloud.com/hc/en-us/articles/115001588250-How-to-Create-and-Use-SSH-Keys

May 28, 2024 21:28 UTC
[Monitoring] As part of our ongoing commitment to enhance your server management experience, we have improved the "default SSH key" feature to act on a per server basis. Customers can now leverage the PUT /dedicated/server/{serviceName} API call to set your desired SSH public key with the "rescueSshKey" property. In addition, we have already migrated all customers' old default key to be each of their servers' default key. Currently, when rebooting to rescue mode, the Manager UI will automatically populate the SSH key text box with the server's default key. However, please note that the SSH key text box will not be automatically populated when performing an OS installation.

Description

Change number: ServiceNow CHG-58755 Short Description V101A12 cooling maintenance. Communications Type: Info Risk: 3 - Medium Datacenter: VH Planned Start: 06-18-2024 08.30 ET (12.30 UTC) Planned End: 06-19-2024 08.30 ET (12.30 UTC) Potential impact Description: There is no expected Impact, however, risk exists for rack V101A12. If you notice anything please reach out to our support here: Support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support

Components

Servers: Dedicated Servers

Locations

Servers

Schedule

June 18, 2024 12:30 - June 19, 2024 12:30 UTC



June 18, 2024 12:30 UTC
[Update] Scheduled maintenance is starting.

Hosted Private Cloud: Disaster Recovery




Operational

Hosted Private Cloud: Dedicated Cloud




Operational

Public Cloud Services: Cloud Instances




Operational

Public Cloud Services: Object Storage




Operational

Public Cloud Services: Block Storage




Operational

Public Cloud Services: Archive Storage




Operational

Servers: Dedicated Servers




Degraded Performance

OVHcloud Control Panel




Operational

Public Cloud Services: Virtual Private Servers




Operational

Public Cloud Services: Managed Kubernetes Service




Operational

Locations

Scheduled Maintenance

Schedule

June 19, 2024 00:00 - 08:00 UTC

Components

Hosted Private Cloud: Disaster Recovery, Hosted Private Cloud: Dedicated Cloud, Public Cloud Services: Cloud Instances, Public Cloud Services: Object Storage, Public Cloud Services: Block Storage, Public Cloud Services: Archive Storage, Servers: Dedicated Servers, OVHcloud Control Panel, Public Cloud Services: Virtual Private Servers, Public Cloud Services: Managed Kubernetes Service

Locations

OVH US Services, Servers, Public Cloud Services, Hosted Private Cloud

Description

Please be advised that The OVHcloud US Network Operations team will implement scheduled maintenance to upgrade the software release version on the Core Network infrastructure at our Vint Hill Data Center. During the upgrade, we expect there will be no customer impact. Ref. CHG-58750

Schedule

June 19, 2024 07:00 - 16:00 UTC

Components

Public Cloud Services: Managed Kubernetes Service

Locations

Public Cloud Services

Description

Service impact : No impact except for apps that do not support the new version. Service improvement : As Kubernetes 1.24 comes to the end of its life, we will be migrating to the next version (1.25). To anticipate any changes in the Kubernetes 1.24 API towards more recent versions, we recommend that you consult the official documentation at https://kubernetes.io/blog/2022/08/04/upcoming-changes-in-kubernetes-1-25/ This scheduled maintenance affects: Containers & Orchestration || Managed Kubernetes Service (US-EAST-VA-1, US-WEST-OR-1). Should you have any questions, contact our 24/7 Support Engineering Team by creating a support request via your OVHcloud Control Panel at support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-Contact-OVH-US-Support

Schedule

June 20, 2024 12:30 - June 21, 2024 12:30 UTC

Components

Servers: Dedicated Servers

Locations

Servers

Description

Change number: ServiceNow CHG-58746 Short Description V117A02 cooling maintenance. Communications Type: Info Risk: 3 - Medium Datacenter: VH Planned Start: 06-20-2024 08.30 ET (12.30 UTC) Planned End: 06-21-2024 08.30 ET (12.30 UTC) Potential impact Description: There is no expected Impact, however, risk exists for rack V117A02. If you notice anything please reach out to our support here: Support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support

Schedule

June 24, 2024 13:00 - June 29, 2029 02:00 UTC

Components

Hosted Private Cloud: Dedicated Cloud

Locations

Hosted Private Cloud

Description

This maintenance is to upgrade customers Veeam Managed SQL servers to a later version. Replications will not be able to take place during this window.

Schedule

June 24, 2024 13:00 - 14:00 UTC

Components

Servers: Dedicated Servers

Locations

OVH US Services

Description

OVHCloud Service Event: As part of our continuous improvement policy regarding our infrastructure, we will be changing the boot firmware of legacy boot servers in our Vint Hill and Hillsboro Data Centers from Syslinux to iPXE. UEFI boot servers are not affected by the change. [DATA CENTER] Hillsboro Vint Hill OVH Cloud Service Event Window: Start: 06-24-2024 13:00 UTC End: 06-24-2024 14:00 UTC Reference: [CHG-58683] Expected Impact: While we do not expect any impact, if you notice anything regarding the inability to boot to your disk or a failed Operating System install, please reach out to our Support Team. - Your OVHCloud Team Need Support? Click here https://us.ovhcloud.com/support

Schedule

June 26, 2024 12:30 - June 27, 2024 12:30 UTC

Components

Servers: Dedicated Servers

Locations

Servers

Description

Change number: ServiceNow CHG-58793 Short Description V101B12 cooling maintenance. Communications Type: Info Risk: 3 - Medium Datacenter: VH Planned Start: 06-26-2024 08.30 ET (12.30 UTC) Planned End: 06-27-2024 08.30 ET (12.30 UTC) Potential impact Description: There is no expected Impact, however, risk exists for rack V101B12. If you notice anything please reach out to our support here: Support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support

Schedule

June 27, 2024 00:00 - 03:30 UTC

Components

Hosted Private Cloud: Disaster Recovery, Hosted Private Cloud: Dedicated Cloud

Locations

Hosted Private Cloud

Description

Please be advised the OVHcloud US Network team will implement a scheduled maintenance on the PCC network infrastructure at our VintHill Data Center. We've detected a hardware failure in this switch and are replacing it ASAP to avoid any future service interruptions. We expect to have it completed in less than 1 hour. During the maintenance, your public and Vrack network might become be unavailable. Racks affected: V115A01 Reference: CHG-58759

Schedule

July 2, 2024 10:00 - 12:00 UTC

Components

Servers: Dedicated Servers

Locations

Servers

Description

During the maintenance window, Servers located in this data center will remain powered on and your service(s) will be available to you but with a limit on moving ips, managing vMACs, etc.

Schedule

July 4, 2024 00:00 - 03:00 UTC

Components

Hosted Private Cloud: Disaster Recovery, Hosted Private Cloud: Dedicated Cloud, Public Cloud Services: Cloud Instances, Public Cloud Services: Object Storage, Public Cloud Services: Block Storage, Public Cloud Services: Archive Storage, Servers: Dedicated Servers, OVHcloud Control Panel, Public Cloud Services: Virtual Private Servers, Public Cloud Services: Managed Kubernetes Service

Locations

OVH US Services, Servers, Public Cloud Services, Hosted Private Cloud

Description

Please be advised that The OVHcloud US Network Operations team will implement scheduled maintenance to upgrade the software release version on the Core Network infrastructure at our VintHill Data Center. This software upgrade release will mitigate an existing defect. The existing defect, which has previously caused multiple unplanned outages, will be corrected to avoid future network events. During the upgrade, we expect there will be no customer impact.

Schedule

July 4, 2024 03:00 - 06:00 UTC

Components

Hosted Private Cloud: Disaster Recovery, Hosted Private Cloud: Dedicated Cloud, Public Cloud Services: Cloud Instances, Public Cloud Services: Object Storage, Public Cloud Services: Block Storage, Public Cloud Services: Archive Storage, Servers: Dedicated Servers, OVHcloud Control Panel, Public Cloud Services: Virtual Private Servers, Public Cloud Services: Managed Kubernetes Service

Locations

OVH US Services, Servers, Public Cloud Services, Hosted Private Cloud

Description

Please be advised that The OVHcloud US Network Operations team will implement scheduled maintenance to upgrade the software release version on the Core Network infrastructure at our Hillsboro Data Center. This software upgrade release will mitigate an existing defect. The existing defect, which has previously caused multiple unplanned outages, will be corrected to avoid future network events. During the upgrade, we expect there will be no customer impact.

Schedule

July 9, 2024 08:30 - 08:45 UTC

Components

Servers: Dedicated Servers

Locations

OVH US Services, Servers

Description

Service impact : None Service improvement : As part of our continuous improvement policy about IPXE (open-source implementation of the Preboot eXecution Environment), the following API calls will be definitely removed: Removal of all IPXE customer scripts (linked to their nic via API calls under /me/ipxeScript) Removal of remaining GET/DELETE /me/ipxeScript API calls Customers can still use that feature by using the "bootScript" key within the PUT /dedicated/server/{serviceName} API call: see documentation for more details. https://support.us.ovhcloud.com/hc/en-us/articles/26228176216851-Configure-a-Custom-iPXE-Script-to-Boot-Your-Server-from-the-OVHcloud-API This scheduled maintenance affects: Dedicated Servers || Operating System (Zone Europe, Zone APAC, Zone Canada).

Schedule

July 9, 2024 10:00 - 12:00 UTC

Components

Servers: Dedicated Servers

Locations

Servers

Description

During the maintenance window, Servers located in this data center will remain powered on and your service(s) will be available to you but with a limit on moving ips, managing vMACs, etc.

Schedule

July 18, 2024 03:00 - 13:00 UTC

Components

Hosted Private Cloud: Disaster Recovery, Hosted Private Cloud: Dedicated Cloud, Public Cloud Services: Cloud Instances, Public Cloud Services: Object Storage, Public Cloud Services: Block Storage, Public Cloud Services: Archive Storage, Servers: Dedicated Servers, OVHcloud Control Panel, Public Cloud Services: Virtual Private Servers, Public Cloud Services: Managed Kubernetes Service

Locations

OVH US Services, Servers, Public Cloud Services, Hosted Private Cloud

Description

Please be advised that The OVHcloud US Network Operations team will implement scheduled maintenance to upgrade the software release version on the Core Network infrastructure at our Hillsboro Data Center. During the upgrade, we expect there will be no customer impact. Ref. CHG-58749

0

Incidents Last 7 Days

2

Maintenances Last 7 Days

13

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