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System Status Page
Active Incident

Updated a few seconds ago

Verification Document Uploads UnavailableOperational

Incident Status

Operational

Components

OVHcloud US Website Services

Locations

OVHcloud US Control Panel (Manager)


October 22, 2026 00:58 UTC
MONITORING

A fix has been applied, and verification document uploads are working again. We are monitoring to make sure the service stays stable. If you were unable to upload your documents earlier, please try again now. Resolved: Verification document uploads

October 22, 2026 00:50 UTC
INVESTIGATING

We are currently experiencing an issue with files.us.ovhcloud.com that is preventing customers from uploading verification documents. Our team is actively investigating and working to restore service as quickly as possible. If you were trying to complete verification, please try again once service is restored. No action is needed on your part, and documents that were already submitted are not affected. We will provide an update within 30 minutes or sooner. We apologize for the inconvenience.

Bare Metal Services




Operational

Virtual Private Services




Operational

Public Cloud Services




Operational

Private Cloud Services




Operational

Network Services




Operational

Identity, Security & Operations




Operational

OVHcloud US Website Services




Operational

Support Services




Operational

Scheduled Maintenance

Veeam Maintenance - Vint HillPlanned Maintenance

Schedule

October 20, 2026 13:00 - October 29, 2026 04:59 UTC

Components

Private Cloud Services

Locations

VIN

Description

Veeam server maintenance for backups. Intermittent inability to take new snapshots for VMs. Restores are available.
[GRA4][Dedicated Servers] - Rack GRA0406E01A maintenance notificationPlanned Maintenance

Schedule

October 22, 2026 06:00 - 14:00 UTC

Components

Bare Metal Services

Locations

GRA

Description

As part of our continuous improvement plan, we will be carrying out maintenance on our electrical infrastructure. No customer impact is expected during this electrical maintenance. However, in the event of an unexpected disruption, affected servers may experience a temporary reboot or shutdown but restored once the maintenance is completed. We apologize for any inconvenience and appreciate your understanding as we complete this essential maintenance. Racks in maintenance:GRA0406E01A
[HIL] [H113A08] Scheduled Infrastructure UpgradePlanned Maintenance

Schedule

October 22, 2026 15:00 - 19:00 UTC

Components

Bare Metal Services

Locations

HIL

Description

As part of our ongoing commitment to improving service performance and reliability, we will be performing a scheduled infrastructure upgrade in our [HIL] data center on the rack listed below: [H113A08] During this maintenance window hosts will be powered off for approximately 4 hours. We understand that downtime can be disruptive, and we've planned this work carefully to minimize impact while ensuring long-term stability and performance improvements. If you experience any issues following the conclusion of this window, please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support We appreciate your patience and understanding throughout this project.
[GRA3][Cooling System] - GRA0327A04A maintenance notificationPlanned Maintenance

Schedule

October 27, 2026 07:00 - 15:00 UTC

Components

Bare Metal Services

Locations

GRA

Description

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure. During this maintenance, the servers in the affected rack will be gracefully shut down beforehand. Customers hosted on these servers should expect a planned service interruption for the duration of the maintenance window. Rack under maintenance: GRA0327A04A
[GLOBAL][Public Cloud] End of life Kubernetes 1.31 notificationPlanned Maintenance

Schedule

October 27, 2026 09:00 - October 29, 2026 17:00 UTC

Components

Public Cloud Services

Locations

US-EAST-VA-1, US-WEST-OR-1

Description

As part of our continuous improvement policy, a maintenance is scheduled on our Managed Kubernetes Service. Service impact: Customers have to anticipate this maintenance in order to adapt to the new Kubernetes version. Service improvement: As part of our continuous improvement policy, customers using Kubernetes version 1.31 will be migrated to version 1.32. This scheduled maintenance affects : Containers & Orchestration || Managed Kubernetes Service (US-EAST-VA-1, US-WEST-OR-1). Thank you for your understanding. For questions please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support
[HIL] [H113A09] Scheduled Infrastructure UpgradePlanned Maintenance

Schedule

October 27, 2026 15:00 - 19:00 UTC

Components

Bare Metal Services

Locations

HIL

Description

As part of our ongoing commitment to improving service performance and reliability, we will be performing a scheduled infrastructure upgrade in our [HIL] data center on the rack listed below: [H113A09] During this maintenance window hosts will be powered off for approximately 4 hours. We understand that downtime can be disruptive, and we've planned this work carefully to minimize impact while ensuring long-term stability and performance improvements. If you experience any issues following the conclusion of this window, please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support We appreciate your patience and understanding throughout this project.
[WAW1][Infrastructure] - Rack WAW0106B02A maintenance notificationPlanned Maintenance

Schedule

October 28, 2026 07:00 - 15:00 UTC

Components

Bare Metal Services

Locations

WAW

Description

As part of our continuous improvement plan, we will be carrying out maintenance on our electrical infrastructure. During the maintenance window, the servers in the specified rack will be shut down to allow the maintenance activities to be performed safely. As a result, the services hosted on these servers will be unavailable for the duration of the maintenance and will be restored once it is complete. Racks in maintenance:WAW0106B02A
[GRA3][Cooling System] - GRA0328B04B maintenance notificationPlanned Maintenance

Schedule

October 28, 2026 07:00 - 15:00 UTC

Components

Bare Metal Services

Locations

GRA

Description

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure. During this maintenance, the servers in the affected rack will be gracefully shut down beforehand. Customers hosted on these servers should expect a planned service interruption for the duration of the maintenance window. Rack under maintenance: GRA0328B04B
[HIL] [H113A10] Scheduled Infrastructure UpgradePlanned Maintenance

Schedule

October 28, 2026 15:00 - 19:00 UTC

Components

Bare Metal Services

Locations

HIL

Description

As part of our ongoing commitment to improving service performance and reliability, we will be performing a scheduled infrastructure upgrade in our [HIL] data center on the rack listed below: [H113A10] During this maintenance window hosts will be powered off for approximately 4 hours. We understand that downtime can be disruptive, and we've planned this work carefully to minimize impact while ensuring long-term stability and performance improvements. If you experience any issues following the conclusion of this window, please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support We appreciate your patience and understanding throughout this project.
[HIL] [H113A11] Scheduled Infrastructure UpgradePlanned Maintenance

Schedule

October 29, 2026 15:00 - 19:00 UTC

Components

Bare Metal Services

Locations

HIL

Description

As part of our ongoing commitment to improving service performance and reliability, we will be performing a scheduled infrastructure upgrade in our [HIL] data center on the rack listed below: [H113A11] During this maintenance window hosts will be powered off for approximately 4 hours. We understand that downtime can be disruptive, and we've planned this work carefully to minimize impact while ensuring long-term stability and performance improvements. If you experience any issues following the conclusion of this window, please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support We appreciate your patience and understanding throughout this project.
[HIL] [H113A12] Scheduled Infrastructure UpgradePlanned Maintenance

Schedule

November 3, 2026 16:00 - 20:00 UTC

Components

Bare Metal Services

Locations

HIL

Description

As part of our ongoing commitment to improving service performance and reliability, we will be performing a scheduled infrastructure upgrade in our [HIL] data center on the rack listed below: [H113A12] During this maintenance window hosts will be powered off for approximately 4 hours. We understand that downtime can be disruptive, and we've planned this work carefully to minimize impact while ensuring long-term stability and performance improvements. If you experience any issues following the conclusion of this window, please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support We appreciate your patience and understanding throughout this project.
[VIN] [VIN0121A01B] Scheduled Infrastructure UpgradePlanned Maintenance

Schedule

November 4, 2026 14:00 - 18:00 UTC

Components

Bare Metal Services

Locations

VIN

Description

As part of our ongoing commitment to improving service performance and reliability, we will be performing a scheduled infrastructure upgrade in our [VIN] data center on the rack listed below: [VIN0121A01B] During this maintenance window hosts will be powered off for approximately 4 hours. We understand that downtime can be disruptive, and we've planned this work carefully to minimize impact while ensuring long-term stability and performance improvements. If you experience any issues following the conclusion of this window, please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support We appreciate your patience and understanding throughout this project.
[HIL] [H113A13] Scheduled Infrastructure UpgradePlanned Maintenance

Schedule

November 4, 2026 16:00 - 20:00 UTC

Components

Bare Metal Services

Locations

HIL

Description

As part of our ongoing commitment to improving service performance and reliability, we will be performing a scheduled infrastructure upgrade in our [HIL] data center on the rack listed below: [H113A13] During this maintenance window hosts will be powered off for approximately 4 hours. We understand that downtime can be disruptive, and we've planned this work carefully to minimize impact while ensuring long-term stability and performance improvements. If you experience any issues following the conclusion of this window, please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support We appreciate your patience and understanding throughout this project.
[VIN][Network] - Rack V119E25 Maintenance NotificationPlanned Maintenance

Schedule

November 5, 2026 01:00 - 05:00 UTC

Components

Bare Metal Services

Locations

VIN

Description

As part of our continuous improvement plan, we will be carrying out maintenance on our network infrastructure. This maintenance involves the replacement of network hardware supporting bare metal dedicated servers. Devices will be replaced proactively to prevent any potential future service interruptions. Public network connectivity for affected services will be unavailable.
[HIL] [H113A14] Scheduled Infrastructure UpgradePlanned Maintenance

Schedule

November 5, 2026 16:00 - 20:00 UTC

Components

Bare Metal Services

Locations

HIL

Description

As part of our ongoing commitment to improving service performance and reliability, we will be performing a scheduled infrastructure upgrade in our [HIL] data center on the rack listed below: [H113A14] During this maintenance window hosts will be powered off for approximately 4 hours. We understand that downtime can be disruptive, and we've planned this work carefully to minimize impact while ensuring long-term stability and performance improvements. If you experience any issues following the conclusion of this window, please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support We appreciate your patience and understanding throughout this project.
[HIL][PCC] Scheduled Network Maintenance NotificationPlanned Maintenance

Schedule

November 6, 2026 04:00 - 05:00 UTC

Components

Private Cloud Services

Locations

HIL

Description

Service improvement : As part of our continuous improvement policy, our teams are going to perform maintenance on network components in the PCC environment. Service Impact: PCC Public traffic may be interrupted for 10 to 15 seconds
[GRA3][Dedicated Servers] - Rack GRA0327A03B maintenance notificationPlanned Maintenance

Schedule

November 10, 2026 03:00 - 04:00 UTC

Components

Bare Metal Services

Locations

GRA

Description

During the maintenance window, the private network (vRack) of the servers hosted in this rack will be unavailable. The public network will not be impacted. Services relying on the private network will be interrupted for the duration of the maintenance, then restored once the maintenance is complete. Rack under maintenance: GRA0327A03B
[RBX8][Infrastructure] - Rack RBX0840F03C maintenance notificationPlanned Maintenance

Schedule

November 10, 2026 07:00 - 16:00 UTC

Components

Bare Metal Services

Locations

RBX

Description

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure. During this maintenance, the servers in the affected rack will be gracefully shut down beforehand. Customers hosted on these servers should expect a planned service interruption for the duration of the maintenance window. Rack under maintenance: RBX0840F03C
[LIM3][Cooling System] - Rack LIM0309A03C maintenance notificationPlanned Maintenance

Schedule

November 10, 2026 12:00 - 14:00 UTC

Components

Bare Metal Services

Locations

LIM

Description

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure. During this maintenance, the servers in the affected rack will be gracefully shut down beforehand. Customers hosted on these servers should expect a planned service interruption for the duration of the maintenance window. Rack under maintenance: LIM0309A03C
[HIL] [H113A15] Scheduled Infrastructure UpgradePlanned Maintenance

Schedule

November 10, 2026 16:00 - 20:00 UTC

Components

Bare Metal Services

Locations

HIL

Description

As part of our ongoing commitment to improving service performance and reliability, we will be performing a scheduled infrastructure upgrade in our [HIL] data center on the rack listed below: [H113A15] During this maintenance window hosts will be powered off for approximately 4 hours. We understand that downtime can be disruptive, and we've planned this work carefully to minimize impact while ensuring long-term stability and performance improvements. If you experience any issues following the conclusion of this window, please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support We appreciate your patience and understanding throughout this project.
[LIM3][Cooling System] - rack LIM0309A03B maintenance notificationPlanned Maintenance

Schedule

November 11, 2026 12:00 - 14:00 UTC

Components

Bare Metal Services

Locations

LIM

Description

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure. During this maintenance, the servers in the affected rack will be gracefully shut down beforehand. Customers hosted on these servers should expect a planned service interruption for the duration of the maintenance window. Rack under maintenance: LIM0309A03B
[BHS7][Network] - Rack B720B13 maintenance notificationPlanned Maintenance

Schedule

November 12, 2026 10:00 - 11:00 UTC

Components

Bare Metal Services

Locations

BHS

Description

During this maintenance, the private network (vRack) of the servers hosted in this rack will be unavailable. Services relying on the private network will be interrupted for the duration of the maintenance window and restored once the maintenance is complete. Public network connectivity is not impacted. Rack under maintenance: B720B13
[HIL] [HIL0115A02C] Scheduled Infrastructure UpgradePlanned Maintenance

Schedule

November 12, 2026 16:00 - 20:00 UTC

Components

Virtual Private Services, Public Cloud Services

Locations

HIL, US-WEST-OR-1, US-WEST-OR-2

Description

As part of our ongoing commitment to improving service performance and reliability, we will be performing a scheduled infrastructure upgrade in our [HIL] data center on the rack listed below: [HIL0115A02C] During this maintenance window hosts will be powered off for approximately 4 hours. We understand that downtime can be disruptive, and we've planned this work carefully to minimize impact while ensuring long-term stability and performance improvements. If you experience any issues following the conclusion of this window, please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support We appreciate your patience and understanding throughout this project.
[GRA3][Cooling System] - Rack GRA0326A03C maintenance notificationPlanned Maintenance

Schedule

November 17, 2026 07:30 - 14:00 UTC

Components

Bare Metal Services

Locations

GRA

Description

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure. During this maintenance, the servers in the affected rack will be gracefully shut down beforehand. Customers hosted on these servers should expect a planned service interruption for the duration of the maintenance window. Rack under maintenance: GRA0326A03C
[HIL] [HIL0115A03A] Scheduled Infrastructure UpgradePlanned Maintenance

Schedule

November 17, 2026 16:00 - 20:00 UTC

Components

Virtual Private Services, Public Cloud Services

Locations

HIL, US-WEST-OR-1, US-WEST-OR-2

Description

As part of our ongoing commitment to improving service performance and reliability, we will be performing a scheduled infrastructure upgrade in our [HIL] data center on the rack listed below: [HIL0115A03A] During this maintenance window hosts will be powered off for approximately 4 hours. We understand that downtime can be disruptive, and we've planned this work carefully to minimize impact while ensuring long-term stability and performance improvements. If you experience any issues following the conclusion of this window, please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support We appreciate your patience and understanding throughout this project.
[GRA3][Infrastructure] - Rack GRA0313A05B maintenance notificationPlanned Maintenance

Schedule

November 18, 2026 07:00 - 15:30 UTC

Components

Bare Metal Services

Locations

GRA

Description

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure. During this maintenance, the servers in the affected rack will be gracefully shut down beforehand. Customers hosted on these servers should expect a planned service interruption for the duration of the maintenance window. Rack under maintenance: GRA0313A05B
[VIN] [VIN0121A02B] Scheduled Infrastructure UpgradePlanned Maintenance

Schedule

November 18, 2026 14:00 - 18:00 UTC

Components

Bare Metal Services

Locations

VIN

Description

As part of our ongoing commitment to improving service performance and reliability, we will be performing a scheduled infrastructure upgrade in our [VIN] data center on the rack listed below: [VIN0121A02B] During this maintenance window hosts will be powered off for approximately 4 hours. We understand that downtime can be disruptive, and we've planned this work carefully to minimize impact while ensuring long-term stability and performance improvements. If you experience any issues following the conclusion of this window, please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support We appreciate your patience and understanding throughout this project.
[HIL] [H112B10] Scheduled Infrastructure UpgradePlanned Maintenance

Schedule

November 18, 2026 16:00 - 20:00 UTC

Components

Bare Metal Services, Virtual Private Services, Public Cloud Services, Private Cloud Services

Locations

HIL, US-WEST-OR-1, US-WEST-OR-2

Description

As part of our ongoing commitment to improving service performance and reliability, we will be performing a scheduled infrastructure upgrade in our [HIL] data center on the rack listed below: [H112B10] During this maintenance window hosts will be powered off for approximately 4 hours. We understand that downtime can be disruptive, and we've planned this work carefully to minimize impact while ensuring long-term stability and performance improvements. If you experience any issues following the conclusion of this window, please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support We appreciate your patience and understanding throughout this project.
[RBX8][Infrastructure] - Rack R833B08 maintenance notificationPlanned Maintenance

Schedule

November 24, 2026 05:00 - 16:00 UTC

Components

Bare Metal Services

Locations

RBX

Description

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure. During this maintenance, the servers in the affected rack will be gracefully shut down beforehand. Customers hosted on these servers should expect a planned service interruption for the duration of the maintenance window. Rack under maintenance: R833B08

7

Incidents Last 7 Days

12

Maintenances Last 7 Days

29

Upcoming Maintenances

Locations